If you work in a physician’s office arranging appointments and preparing insurance claims, I would like to talk to you!

I am conducting academic research on the relationship between insurance coverage and health provider access. Participation in this research includes a one hour interview (in person or by phone) focusing on procedures at your office for making appointments, filing insurance claims and arranging referrals. A very short follow up phone call may be required for any clarification. Although interviews will be taped, your name will be kept confidential and I do not need to know the name of your employer.

A small fee is available to participants who can provide useful information for the study. If interested, please contact me via e-mail.

Your Professional Title/Credentials: Graduate Student

Are You Still In School? Yes

Are You Working? Yes

I'm not thinking I can be of much help for your research, but I would be interested in the process and results of your study.

My experience with this process has been dictated by the clinic or corporation management, not the individual Physician. In my area there are few Physicians who fit the old, single provider, model.

Something to remember: it is easy to fire your doctor. it is much harder and more complex for a doctor to fire a patient and insurance usually has nothing to do with the decision to ask them to seek another provider for their care.

The only example I can think of for your study is: one of the clinics in the area doesn't accept new medicare patients, old (current) patients who become medicare eligible and no longer have private insurance continue to be cared for. Another large health care provider has followed suit. I'm not sure where these folks are supposed to get seen, our area is dominated by these two companies.

Another source for information is to contact a community college in your area that has an MA training program. The instructors will know all about the insurance process and will likely have up to date information, we took a class on it for at least one term that I can remember.

Good luck
jeff

Your Professional Title/Credentials: CMA (AAMA)

Are You Working? Yes

I like these ideas and suggestions. Esp. contacting a local Community College as a source of info. I hope the person who posted this came back to read your answer. Seems like there was no further comment. Oh, well. The nature of public forums. People come and go.

Your Professional Title/Credentials: Website Admin/Site Owner

Danni: Yes, these were useful ideas and I thanked Jeff by private e-mail. Are you a Medical Assistant, and, if so, are you interested in participating?

Regards,
Marc
Joffemd@yahoo.com

Your Professional Title/Credentials: Graduate Student

Are You Still In School? Yes

Are You Working? Yes

That's awesome, and I am glad to hear it. We have some great people here, and I am glad you joined us. A thank you via PM/e-mail is great.

Danni

Your Professional Title/Credentials: Website Admin/Site Owner