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Sales Cloud Vs. Service Cloud

This is an article about Salesforce Sales Cloud and Service Cloud. It discusses what each cloud is used for and the benefits of each. Salesforce Sales Cloud is a CRM platform that helps businesses manage and automate their sales processes. It offers features like contact management, lead management, and opportunity management. Salesforce Service Cloud is a CRM platform that helps businesses automate their service processes and improve customer service. It offers features like a knowledge base, omni-channel routing, and AI-powered chatbots. In conclusion, both clouds are effective and can help businesses achieve their goals.

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